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Home BUSINESS

Capital Hotels Plc Prioritises Value-added Services, Vows ‘Unique’ Services to Guests | METROWATCH

"Long-term forecasts for the hospitality sector remain positive driven by factors such as a rising middle class and increased investment in infrastructure," says the organisation.

MetrowatchXtra by MetrowatchXtra
May 20, 2024
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*L R : Independent Non-executive Director, Capital Hotel Plc, owners of  Abuja Continental Hotel ( formerly  Sheraton  Hotel Abuja), Nurudeen Abubakar ; Managing Director, Ravi Bachu ; and  Non-executive Director, Abdulkadir Aminu during the 43rd Annual General Meeting of the company in Abuja  .

*L R : Independent Non-executive Director, Capital Hotel Plc, owners of Abuja Continental Hotel ( formerly Sheraton Hotel Abuja), Nurudeen Abubakar ; Managing Director, Ravi Bachu ; and Non-executive Director, Abdulkadir Aminu during the 43rd Annual General Meeting of the company in Abuja .

By METROWATCH
Capital Hotels Plc is poised to enrich guest experiences by prioritising value-added services that distinguish its offerings and justify room rates amidst inflationary pressures.

Speaking at the 43rd Annual General Meeting held at the company’s flagship property, Abuja Continental Hotel, FCT Abuja (formerly Sheraton Hotel, Abuja) the Chairman, Mr. Ramesh Kansagra, unveiled the company’s commitment to this strategy.

In addition, the company pledged to implement cost-saving measures aimed at enhancing operational efficiency without compromising service quality.

Leveraging online booking platforms and digital marketing, Capital Hotels Plc aims to optimise operations and expand its reach to a broader audience.

He said, “Despite the hurdles posed by the economic climate and hotel renovations, Capital Hotels Plc is positioned to enhance guest experiences, plan to focus on value-added services that offer unique offerings which will justify room rates despite inflation.

“Additionally, we will implement cost-saving measures to improve efficiency without compromising quality. We will utilise our online booking platforms and digital marketing to streamline operations and reach a wider audience.”

He said the global economy faced multiple challenges in 2023 including the ongoing war in Ukraine, rising inflation and central bank interest rate hikes.

He stated that the hospitality sector witnessed a slowdown in Q2 2023 decreasing its contribution to GDP. “Despite the slowdown, Nigeria remained an attractive market for hotel investment ranking second in Africa.

“Long-term forecasts for the hospitality sector remain positive driven by factors such as a rising middle class and increased investment in infrastructure.”

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The company has demonstrated a noteworthy performance improvement despite the challenging business environment including a record N7.89Bn in revenue this fiscal year as opposed to N5.33Bn in 2022. Its total assets have increased indicating a positive trend.

The company’s significant increase in capital expenditure is attributed to ongoing investments in its future capabilities and infrastructure which will help it stay competitive and thrive in the long run.

The company has demonstrated a noteworthy performance improvement despite the challenging business environment including a record N7.89Bn in revenue this fiscal year as opposed to N5.33Bn in 2022.

“The company’s significant increase in capital expenditure is attributed to ongoing investments in its future capabilities and infrastructures which will help it stay competitive and thrive in the long run.”

By METROWATCH
Capital Hotels Plc is poised to enrich guest experiences by prioritising value-added services that distinguish its offerings and justify room rates amidst inflationary pressures.

Speaking at the 43rd Annual General Meeting held at the company’s flagship property, Abuja Continental Hotel, FCT Abuja (formerly Sheraton Hotel, Abuja) the Chairman, Mr. Ramesh Kansagra, unveiled the company’s commitment to this strategy.

In addition, the company pledged to implement cost-saving measures aimed at enhancing operational efficiency without compromising service quality.

Leveraging online booking platforms and digital marketing, Capital Hotels Plc aims to optimise operations and expand its reach to a broader audience.

He said, “Despite the hurdles posed by the economic climate and hotel renovations, Capital Hotels Plc is positioned to enhance guest experiences, plan to focus on value-added services that offer unique offerings which will justify room rates despite inflation.

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“Additionally, we will implement cost-saving measures to improve efficiency without compromising quality. We will utilise our online booking platforms and digital marketing to streamline operations and reach a wider audience.”

He said the global economy faced multiple challenges in 2023 including the ongoing war in Ukraine, rising inflation and central bank interest rate hikes.

He stated that the hospitality sector witnessed a slowdown in Q2 2023 decreasing its contribution to GDP. “Despite the slowdown, Nigeria remained an attractive market for hotel investment ranking second in Africa.

“Long-term forecasts for the hospitality sector remain positive driven by factors such as a rising middle class and increased investment in infrastructure.”

The company has demonstrated a noteworthy performance improvement despite the challenging business environment including a record N7.89Bn in revenue this fiscal year as opposed to N5.33Bn in 2022. Its total assets have increased indicating a positive trend.

The company’s significant increase in capital expenditure is attributed to ongoing investments in its future capabilities and infrastructure which will help it stay competitive and thrive in the long run.

The company has demonstrated a noteworthy performance improvement despite the challenging business environment including a record N7.89Bn in revenue this fiscal year as opposed to N5.33Bn in 2022.

“The company’s significant increase in capital expenditure is attributed to ongoing investments in its future capabilities and infrastructures which will help it stay competitive and thrive in the long run.”

Tags: Abuja Continental HotelMr. Ramesh Kansagra
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